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We give 10% of profits to treat substance use disorders
We give 10% of profits to treat substance use disorders

Frequently Asked Questions

About District 63 Apparel

Q: What is District 63 Apparel?
A: District 63 Apparel is a Texas-based online spirit wear company offering high-quality apparel for Texas high schools. We’ve served school communities for over five years.

Q: Is District 63 Apparel Texas based?
A: Yes. District 63 Apparel is proudly based in Texas.


Ordering & Products

Q: Do you sell online only?
A: Yes. All products are sold exclusively online. We do not offer in-person sales.

Q: Are your products made to order?
A: Yes. All items are made on demand after your order is placed. This allows us to provide a wide variety of designs without storing extra inventory.

Q: Can I customize designs with names, numbers, or colors?
A: No. All designs are sold exactly as shown on the website.

Q: Do you offer bulk or group discounts?
A: Not at this time. We hope to offer bulk and group discounts in the future.


Sizing & Fit

Q: Do you provide size charts?
A: Yes. Size charts are available on each product page.

Q: Do your garments run true to size?
A: Most garments run true to size. If a product fits differently, sizing guidance will be noted on the product page.

Q: Do you offer youth sizes?
A: No. All garments are adult sizes only.


Shipping & Delivery

Q: Most orders are delivered within 5–9 days of purchase.
A: During peak seasons, such as holidays, total delivery time may extend to 7–14 days. Delivery times may also be affected by weather or carrier delays.

Q: Do you offer free shipping?
A: Yes. Free shipping is included on all orders.

Q: Do you ship internationally?
A: No. We currently ship only within the United States.


Returns & Refunds

Q: What is your return policy?
A: Returns are accepted for any reason within 30 days of delivery. If you’re not satisfied, we will issue a refund.

Q: What if my item arrives damaged or incorrect?
A: Contact us as soon as possible by email or phone. We will replace the item at no cost or provide a full refund.
Email: support@district63apparel.com
Phone: 281-671-8344

Q: Is return shipping free?
A: Yes. Return shipping is free.


Schools & Designs

Q: Can I request that my school be added to the website?
A: Yes. We accept most school submissions. Approved schools are typically added within six weeks.


Printing & Quality

Q: How are your products printed?
A: Most garments are printed using direct-to-garment (DTG) printing. Football jerseys are produced using sublimation printing.

Q: What types of garments do you offer?
A: We offer both classic and premium garments in unisex and women’s styles.

Q: How do you ensure product quality?
A: We work with a top-tier fulfillment partner that consistently produces high-quality apparel and prints.


Customer Support

Q: How can I contact District 63 Apparel?
A: You can reach us by email or phone.
Email: support@district63apparel.com
Phone: 281-671-8344

Q: How quickly do you respond to customer inquiries?
A: Most inquiries are answered within 24 hours.